Terms of service

 

 

1. Introduction

These Terms of Service (“Terms”) govern your use of the website megashopshub.com (the “Site”) and any purchases you make from STARHUB DIGITAL TRADING LIMITED (the “Company”, “we”, “us”, “our”).

 

By accessing or using our Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree to all of these Terms, you must not use the Site or purchase any products. These Terms apply to all users, including casual browsers, registered customers, and merchants.

 

2. Eligibility and Account Registration

You must be at least 18 years old to create an account or make a purchase on our Site. By using the Site, you represent that you are 18 or older.

 

When you register for an account, you agree to:

 

Provide accurate, current, and complete information about yourself.

 

Maintain and promptly update your account information (especially your email address and shipping address) to keep it accurate.

 

Keep your login credentials (username and password) confidential and not share them with anyone.

 

Notify us immediately at market@megashopshub.com if you suspect any unauthorised use of your account.

 

You are solely responsible for all activities that occur under your account, whether authorised by you or not, unless you have notified us of a breach. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including if we suspect fraud or violation of these Terms.

 

3. Products and Pricing

3.1 Product Descriptions

We strive to display accurate product descriptions, images, and specifications. However, we do not warrant that product descriptions, colours, or other content are error‑free. If a product offered by us is not as described, your sole remedy is to return it in unused condition under our Return Policy.

 

3.2 Pricing

We reserve the right to change prices at any time without prior notice. However, price changes will not affect orders for which we have already sent an order confirmation.

 

3.3 Typographical Errors

In the event that a product is listed at an incorrect price due to a typographical or system error, we reserve the right to refuse or cancel any orders placed for that product, even after an order confirmation has been sent. If your order is cancelled due to a pricing error, we will notify you and issue a full refund.

 

4. Orders and Payment

4.1 Order Acceptance

 

Placing an item in your cart does not reserve that item. An order is not binding until we send you an order confirmation email. We reserve the right to refuse or cancel any order for any reason, including product availability, payment issues, or suspected fraud. If we cancel your order after payment has been processed, we will issue a full refund.

 

4.2 Payment Methods

We accept the following payment methods:

 

Major credit and debit cards (Visa, MasterCard, American Express, Discover)

 

PayPal

 

Additional methods as displayed at checkout (e.g., Apple Pay, Google Pay, or local European payment methods such as Klarna or iDEAL, depending on availability)

 

By providing payment information, you represent that you are authorised to use the chosen payment method. You agree to pay all charges incurred under your account, including any applicable taxes and shipping fees.

 

4.3 Payment Processing

Payment processing is handled by third‑party payment processors. We do not store your full credit card details on our servers. You agree to comply with the terms and conditions of those payment processors. We are not liable for any errors or delays caused by third‑party payment systems.

 

5. Shipping and Delivery

Our Shipping Policy, which is incorporated into these Terms by reference, explains processing times, shipping methods, costs, delivery estimates, customs duties, and lost or damaged packages. Please review the Shipping Policy carefully before placing an order.

 

Delivery dates are estimates only. We are not responsible for delays caused by carriers, customs, weather, or other events beyond our reasonable control.

 

6. Returns, Refunds,

Our Return Policy, also incorporated by reference, governs your rights to return products, receive refunds coverage. By purchasing from megashopshub.com, you agree to the terms of the Return Policy.

 

 

7. Prohibited Conduct

When using our Site, you agree not to:

 

Violate any applicable law, regulation, or these Terms.

 

Use the Site for fraudulent, abusive, or illegal purposes.

 

Interfere with the security or functionality of the Site (e.g., hacking, introducing viruses, or launching DDoS attacks).

 

Scrape, copy, or reproduce any portion of the Site without our written permission.

 

Post false, misleading, or defamatory product reviews.

 

Attempt to gain unauthorised access to other user accounts or our internal systems.

 

Violation of this section may result in immediate termination of your account and a ban from future use, as well as legal action.

 

8. Intellectual Property

All content on the Site, including text, graphics, logos, product images, software, and the overall design, is the property of STARHUB DIGITAL TRADING LIMITED or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, display, or create derivative works of any content without our prior written consent. You may, however, download or print a single copy of any page for personal, non‑commercial use (e.g., to keep a record of your order).

 

9. Limitation of Liability

To the maximum extent permitted by law:

 

Our total liability to you for any claim arising out of or relating to these Terms or your use of the Site or products shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.

 

We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, or business interruption, even if we have been advised of the possibility of such damages.

 

The foregoing limitations do not apply to claims for death or personal injury caused by our gross negligence or wilful misconduct, or to any liability that cannot be excluded or limited under applicable law (such as mandatory consumer protection laws in your country).

 

Because we sell a wide variety of products (including electronics, tools, and household goods), you assume all responsibility for using those products safely and in accordance with any included instructions or warnings. We are not liable for any injury or damage caused by misuse or modification of products.

 

10. Indemnification

You agree to indemnify, defend, and hold harmless STARHUB DIGITAL TRADING LIMITED, its officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your breach of these Terms; (b) your violation of any law or third‑party rights; (c) your misuse of any product purchased from us; or (d) any content you post on our Site (e.g., product reviews).

 

11. Disclaimer of Warranties (as permitted by law)

The Site and all products are provided on an “as is” and “as available” basis, unless otherwise required by mandatory law. To the fullest extent permitted by law, we disclaim all warranties of any kind, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Site will be uninterrupted, error‑free, secure, or free of viruses.

 

For consumers in the European Union, the above disclaimers do not affect your statutory rights (e.g., that products must be of satisfactory quality and fit for their ordinary purpose). The warranty for defective products described in our Return Policy (12‑month minimum) is in addition to any legal guarantees.

 

12. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law principles. Any dispute, claim, or controversy arising out of these Terms or your purchase shall be resolved exclusively in the state or federal courts located in Jefferson County, Kentucky. You consent to the personal jurisdiction of those courts.

 

 

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations under these Terms if the delay or failure results from events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, labour disputes, government orders, pandemics, postal or carrier failures, or supplier disruptions. In such an event, we will attempt to notify you and will resume performance as soon as reasonably possible.

 

14. Modifications to These Terms

We reserve the right to update or modify these Terms at any time without prior notice, except as required by law. The most current version will be posted on megashopshub.com with the “Last updated” date at the top. Changes become effective immediately upon posting for new users and for existing users after the date of posting (unless the change relates to a legal requirement or a pending order). If you do not agree to the revised Terms, you must stop using the Site and not place further orders. Your continued use after the effective date constitutes acceptance.

 

15. Termination

We may, in our sole discretion, suspend or terminate your account and access to the Site at any time for any reason, including breach of these Terms. Upon termination, you remain responsible for any outstanding payments for orders already placed, and all provisions of these Terms that by their nature should survive termination (e.g., intellectual property, limitation of liability, indemnification, governing law) shall survive.

 

You may close your account at any time by contacting us at market@megashopshub.com. Any pending orders will be fulfilled unless you request cancellation within the cancellation window.

 

16. Entire Agreement

These Terms, together with our Shipping Policy, Return Policy, Privacy Policy, and any other legal notices published on the Site, constitute the entire agreement between you and STARHUB DIGITAL TRADING LIMITED regarding your use of the Site and your purchases. They supersede any prior agreements or understandings, whether written or oral.

 

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

 

18. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision, nor shall it affect our right to enforce it in the future.

 

19. Contact Information

For questions, complaints, or requests regarding these Terms of Service, please contact us at:

 

Email: market@megashopshub.com

Postal address (legal correspondence only):

STARHUB DIGITAL TRADING LIMITED

NO.2-309 2/F,CHUNGKING EXPRESS,NOS.36 NATHAN ROAD,TSIM SHA TSUI HONG KONG

 

Please allow 2‑5 business days for a response.